Return Policy

A Return Authorization must be issued for all items being returned.

For repair or credit, contact our Returns Department:

Telephone: 212-868-1780

E-mail: kavita@kennethjaylane.org

For items being sent to our Returns Department, please be sure to ship your item by insured, traceable mail. This service is offered by UPS, USPS, and other carriers. Please include a note with your address and daytime phone number along with your instructions and a copy of your sales receipt or packing slip, and send to

KENNETH JAY LANE
19 W 36TH ST
9TH FLOOR
NEW YORK, NY 10018

Please be sure to mark the outside of the carton with the provided return authorization. Failure to do so may result in delivery refusal.